Privacy Policy
Last updated: [DATE AT LAUNCH]
MarBow Homes respects your privacy. This policy explains what information we collect on this website, how we use it, and the choices you have.
1. Information We Collect
- Contact details you give us: your name, phone number, email address, and current address when you submit a form to schedule a tour, request information, or get prequalified.
- Home preferences: which floor plan or home you asked about, and anything you write in a message field.
- Communication records: our call, text, and email history with you, so we can pick up where we left off.
- Technical data: basic information your browser shares automatically, like device type and pages visited, used to keep the site working well.
2. How We Use Your Information
- To respond to your inquiry, schedule tours, and follow up about homes you are interested in.
- To connect you with a preferred lender when you ask to get prequalified.
- To send appointment reminders and updates you have agreed to receive.
- To improve our website and services.
3. Text Messaging (SMS) Privacy
Consent and opt-in
We only text you if you check the consent box on one of our forms or text us first. Transactional messages (like tour confirmations) and marketing messages (news and offers) use separate consents, and marketing consent is always optional.
Frequency and rates
Message frequency varies based on your activity with us. Message and data rates may apply based on your mobile plan.
Opt-out and support
Reply STOP at any time to stop receiving texts. Reply HELP for help, or contact us using the details at the bottom of this page.
No sharing of mobile opt-in data
Your mobile phone number and text messaging opt-in data are never shared with or sold to third parties for their marketing or promotional purposes.
4. Cookies and Tracking
This site may use basic cookies and similar tools to remember your preferences and understand how visitors use the site. You can control cookies through your browser settings.
5. How Information Is Shared
- Service providers: we use trusted vendors to run our website, forms, and communications. They may process your information only to provide those services for us.
- Lenders: if you ask to get prequalified, we share your contact information with the preferred lender you will be working with, so they can reach out to you.
- Legal compliance: we may share information if the law requires it.
- Never for marketing: as stated above, your mobile opt-in data is never shared with third parties for their marketing.
6. Data Security
We take reasonable steps to protect your information from loss, misuse, and unauthorized access. No website can promise perfect security, so please share only what is needed for your inquiry. Financial documents belong with your lender, not with a website form, and our forms never ask for them.
7. Your Privacy Rights
- Access and correction: you can ask what information we hold about you and ask us to correct it.
- Deletion: you can ask us to delete your information, and we will unless we need it for a legal reason.
- Opt-out: you can stop texts by replying STOP and stop emails using the unsubscribe link, or by contacting us directly.
8. Third-Party Links
This site may link to outside services, such as lender websites, virtual tour platforms, Google, Facebook, or Instagram. Their privacy practices are their own, and this policy does not cover them. We encourage you to review their policies.
9. Children's Privacy
This site is intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has submitted information to us, contact us and we will delete it.
10. Changes to This Policy
We may update this policy from time to time. The date at the top shows the latest version. Meaningful changes will be reflected on this page.
11. Contact Us
MarBow Homes
Daytona Beach, Florida
[PHONE AT LAUNCH]
[EMAIL AT LAUNCH]
